Learn About Our Upper West Side Hotel
Read Responses to Our Most Frequently Asked Questions
To assist with planning your Upper West Side NYC getaway at Arthouse Hotel, please find responses to our most frequently asked questions below. If you require more information or assistance, contact the hotel and a member of our staff will be happy to assist you.
Yes, we provide in-room safes large enough to fit a laptop.
No. Mini refrigerator units are by request only and honored based upon availability.
Yes, our gym is available for hotel guests 24 hours and located on the 2nd floor. The gym is stocked with complimentary towels for your convenience.
The hotel does not provide room service, however, Serafina Restaurant does provide room delivery. Please call the restaurant directly at 212-595-0092 should you require in room delivery.
Wi-Fi is included with the Urban Fee.
Some breakfast inclusive packages are offered on our website under the Offers section
Unfortunately we do not offer valet parking but there are a few options for garages close to the hotel. Our official parking partner is:
Icon Parking | 210 west 71st street between Broadway and West End Avenue
Parking rates are as follows: $45 for a standard vehicle/sedans and $55 for an oversized vehicle/SUV per 24 hours WITHOUT in and out privileges.
JFK – 40 minutes – 1 hour
LGA – 25 minutes – 45 minutes
EWR – 30 minutes – 50 minutes
We accept cash at checkout but we require a credit card deposit of the room + tax and $150 nightly for incidentals upon check-in.
We do have connecting rooms. The only room categories that connect are Superior Kings and Deluxe Double Doubles. This is based on request only, please contact the hotel directly to place this request.
Arthouse Bar offers an inviting and lively atmosphere in our vintage lobby. The warm space features a large zinc bar, live music and events on select nights. Join us for one of our creative crafted cocktails in the library - with original faux fireplace - or enjoy the weather on our Sidewalk Café. Grab a bite from our menu of house-made pizzas or other delectable pub fare. Sun-Thu: 5pm-12pm. Fri & Sat: 5pm-1am
Serafina offers Northern Italian cuisine: handmade pastas, pizzas, fresh seafood and meats. Choose from breakfast, lunch, or dinner, and dine-in or take-out. M-Thu 7am-11pm F-S 7am-12am
Red Farm serves up clean, modern Chinese cuisine and dim sum with a greenmarket sensibility. Drop in for lunch, brunch, or dinner. M-Sun 11am-12pm
Our last call is at 11:45pm Mon-Thus and 12:45pm Fri & Sat
Yes, they can.
We are on W 77th street between Broadway and Amsterdam Ave. Taking a car service? Please use 222 W 77th St to be dropped off directly in front of the hotel. The mailing address is: Arthouse Hotel, 2178 Broadway New York, NY 10024
Yes! Space in Manhattan being at a premium, we hold up to 3 parcels at no charge. After that, it is $20 per each additional three. Please ensure the guests name is on the package to avoid delays
We provide clock radios in the rooms.
Our ice machine is located on the 12th floor.
We do not, but we can have dry cleaning done for you Monday – Saturday. There is a laundry bag inside your closet with the pricing and pick up time.
We do welcome pets, but there is a fee of $100 + tax per room per stay. Pets are not to be left unattended in the rooms and on hotel property. Guests will be required to agree to Pet Policy and sign an agreement upon check-in.
- Pets weighing over 75 lbs. are not allowed on the property
- Pets must be kept on a leash or in a carrier while in any public area
- Except for service animals, as defined under the Americans with Disabilities Act, we do not permit pets in the lounge/restaurant.
- Emotional Support animals are also not permitted in the lounge / restaurant since they do not qualify as a service animal as defined under the ADA
CVS is right across the street, located on the northeast corner of 77th Street and Broadway.
Yes, located in the closet
Unfortunately, the hotel does not provide rollaway beds. Should you be traveling with family, please reach out to our reservations team regarding adjacent room, connecting room placement or one of our Queen/Queen suites
We have Pack-n-Play cribs available upon request at no additional cost. Please call the hotel in advance to arrival to place your request.
No. Each room has its own thermostat unit which is used for cooling and heating.
Yes; our 42-inch HDTV's have HDMI ports.
No. Unfortunately, our TV's do not have the smart capabilities.
All our bedding is hypoallergenic, our rooms include luxury thread count and 100% triple sheeting.
Shampoo, conditioner, body gel, lotion, hand soap, facial soap all by Pure brand. Hair dryers, full length mirrors, Keurig coffee makers, bottled water, iron & ironing board.
Q-tips, shower caps, toothbrush, toothpaste, sewing kit, tampons & pads, universal adaptors, slippers, combs, razors/shaving cream, and electric water kettles.
Hotel mandatory Urban Fee Priced at $39 plus tax per room per night which provides guest with the following services, amenities, and added value offerings:
Unlimited local & domestic long distance phone calls (within the USA)
Live entertainment in the lobby on slect nights
Unlimited Wi-Fi public space and guestrooms
Unlimited use of fitness center - 24 hours
Unlimited use of business center with printing, faxing and scanning through the Front Desk
In-room bottled water- replenished daily