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Accessibility

The Arthouse Hotel (sometimes hereinafter referred to as "Hotel", "we", "us", or "our") is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website. 

 

We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility. 

 

We welcome feedback 

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at connect@arthousehotelnyc.com with a description of the issue you encountered and your contact information. Your experience matters to us. 

 

The Arthouse Hotel website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram. 

 

Accessible Features and Amenities 

The Arthouse Hotel is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs. 

 

Property features 

Accessible public entrance. 

The registration desk is 48” high. Guests who are unable to access the registration will receive personal assistance 

Accessible route from the public entrance to the registration area and accessible rooms. 

Accessible elevator. Accessible route to the elevator from the public entrance, registration desk and rooms. 

Accessible emergency exit (main entrance). 

Accessible public restroom. 

Accessible route from parking area to the main entrance. 

Valet parking only. 

TTY for guest use. 

Visual (strobe light) alarms. 

Guest room televisions have closed captioning or closed captioning decoders are provided. 
 

Accessible food and beverage outlets: 

Arthouse Wine Bar 

Serafina 

Red Farm 

Accessible route to food and beverage outlets from the public entrance and accessible rooms, via exterior entrances. 

Accessible meeting and event facilities, and accessible route to all meeting and event facilities from the public entrance and accessible rooms. 

Accessible business center. Accessible route to business center from the public entrance and accessible rooms. 

Accessible route to exercise facilities from the public entrance and accessible rooms. 

Service animals are welcome at the Arthouse Hotel. 
 

Accessible guest rooms 

Accessible Standard Queen with Grab Bars and Tub 

1 queen bed 

Tub with grab bars 

Low peephole and ADA sets available that include TTY 

 

ADA Standard Queen with Grab Bars and Tub 

1 queen bed 

Tub with grab bars 

Low peephole and ADA sets available that include TTY 

 

ADA Superior King with Grab Bars and Tub 

1 king bed 

Tub with grab bars 

Low peephole and ADA sets available that include TTY 

 

ADA Deluxe Double with Roll-in Shower 

2 double beds 

Roll-in shower 

Low peephole and ADA sets available that include TTY 

 

ADA Junior Suite Two Queens with Roll-in Shower 

2 queen beds 

Roll-in shower 

Low peephole and ADA sets available that include TTY 

 

Accessible route from public entrance and registration area to accessible rooms. 

From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the Arthouse Hotel website. The hotel is not responsible for any third-party content on the website.